Refunds & Returns
Cancellation Before Delivery
If you have NOT received your merchandise, you may cancel all or part of your order within 24 hours of placing your order without a charge or fee by contacting us.
Returns After Delivery
All sales are final. However, if you discover concealed damage you have 3 days to report it. Just call our service department.
If a refund has been authorized, please note the following:
- Cash payments will be refunded by cheque (allow 7 business days).
- Debit Card payments will be refunded to the same account if the Debit Card and Debit Card holder are present. If the Debit Card holder is not present, Debit Card payments will be refunded by cheque (allow 7 business days).
- Credit Card payments will be refunded to the same Credit Card (allow 7 business days).
- All other payments will be refunded by cheque (allow 21 business days).